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About SmartCare Plan
| Feature | SmartCare Plan | Standard Warranty |
|---|---|---|
| Warranty Period | 3 years | 1 year |
| Replacement Coverage | 1× Free Replacement: Any Model, Same Series | 1× Free Replacement: Same Model, Same Series |
| Free Shipping | ||
| Priority Customer Support | ||
| Priority Access to Beta Tests | Be the first to try and shape what's next | |
| Application Method | Submit the SmartCare Plan form | Auto‑activated at purchase |
| Cost | Free | Free |
SmartCare Plan - FAQ
1. What is SmartCare Plan?
SmartCare Plan is a free value‑added service plan offered by SmartDevil to our loyal customers. Once activated, you'll enjoy 3‑year free replacement ONCE, lifetime exclusive discounts, and priority customer support.
2. Do I have to pay for SmartCare Plan?
Not at all – it's completely free. SmartCare Plan is our way of giving back to our customers. As long as you purchase from an official SmartDevil channel and activate your plan, all benefits are yours at no extra cost.
3. How do I activate SmartCare Plan?
It's simple:
1. Submit your order information via the ticket or our whatsapp.
2. Your SmartCare benefits will be activated automatically upon confirmation.
3. You'll receive a confirmation email – your plan is then active.
4. How does the "3‑Year Free Replacement" work?
Within 3 years from purchase, if you experience any quality or product issues, just reach out to us and we'll provide a free replacement once— no extra cost, no complicated process.
5. What does "Lifetime Exclusive Discounts" mean?
Once you activate SmartCare Plan, you become a SmartDevil member and enjoy member‑exclusive discounts on future purchases. Discounts are for personal use only and may be updated from time to time – stay tuned to our notifications.